Privacy Policy Statement

We are committed to safeguarding your information and ensuring your experience with Krysaliovexa remains secure. This policy explains what personal data we collect, how it is managed, and your rights regarding that data.

Information We Collect

We only collect personal details that are necessary for your participation in the writing community or to improve your experience.

• Contact information such as your name, email address, and communication preferences when you register or get in touch.
• Community interactions, including posts, feedback, or messages shared on our writing platform.
• Technical data like device information, log files, and IP address to support platform functionality.
• Usage analytics to help us better understand how you engage with Krysaliovexa and enhance user experience.

How We Use Data

Your information is used solely to provide services, enhance creative collaboration, and ensure the safety of our platform.

• Facilitating registration and access to member features tailored to writers’ needs.
• Improving communication between writers and mentors on the Krysaliovexa platform.
• Analysing usage trends to develop new features or improve current tools.
• Maintaining a secure and trustworthy environment for all community members.

Lawful Basis for Processing

We process personal data only when there is a valid legal basis in accordance with Australian law.

Typically, your data is processed with your consent, to deliver requested services, comply with legal obligations, or for legitimate interests such as community safety.

Sharing Data

We do not sell your personal data and share it only when absolutely necessary.

• Service providers helping with technical support, maintenance, or communication tools are required to respect your privacy.
• Where legally required, information may be disclosed to comply with applicable laws or requests.
• If our business undergoes a merger or transition, users will be informed about changes affecting personal data control.

Data Security

Protecting your data is a top priority. We implement a range of security measures, such as encrypted storage, access controls, and regular system reviews, to keep your details safe. Despite these steps, online data transmission can never be completely secure. We encourage best practices in safeguarding personal information.

Your Rights

You have clear rights regarding the personal information we hold about you.

• Request access to see what personal information we store, and receive copies upon request.
• Ask us to correct any data that is outdated or inaccurate to keep your profile up to date.
• You may request deletion of your details, subject to certain legal or operational requirements.
• Restrict or object to some types of processing in certain circumstances, as permitted by law.

Cookie Policy

Cookies help personalise your writing experience and make our platform more efficient. Learn more about managing cookies by reviewing our dedicated Cookie Policy page.

Cookie Policy Cookie Policy

Contact Us

If you have questions or concerns regarding privacy, our team is happy to assist. Contact us using the details below to address your query.

Changes to Privacy Policy

Privacy practices may evolve, and any updates to policy will be posted here. We encourage you to review this page regularly for the latest information.